The photo book! I just got a call that it has arrived at the store so I must rush out and go get it, but I thought I would let you all know. The manager is giving it to me for free and a little something besides.
When I get back I'll let you all know what that is!
I am so happy!
Edit: (yes it takes that long to get there and back by bus on Christmas eve)
It looks good! I would swear that I ordered the darker red, but I don't care at this point. They gave it to me for free and then gave me a $50.00 gift card! That is worth more than what I would have paid for the book! For as much shopping as I do there, I think that was fair. I have a photo or two that I would like to see printed large, so I will probably still go back to them, they do a good job - when they get it done. I just won't do anything at Christmas again.
Everyone have a Merry Christmas, or Hanukkah or whatever you celebrate.
18 comments:
Good manager. Good, good manager.
Woohoo! It's nice to know that some managers know how to make up for things.. without prompting and without losing a customer.
Reb,
Excellent news and a bit of a present for you!
Hooray!
Terrie
Yes, I think they had a lot of upset customers, but the fellow I picked up the book from said that mine one the only one they had this much trouble with.
I saw the counter staff give out photo albums for free, so I know I wasn't alone.
I'm glad they made it right for you, Reb, and that it looks as good as you'd hoped!
That was certainly a treat for you.
Reb, have happy holidays, and may you enjoy your time with family and friends. All the best in the New Year.
Free is good.
Free plus a gift card is GREAT!
Merry Christmas!
Thank you all! I am so glad it got here before Christmas and the recipient loved it!
Merry Christmas, sis! Glad everything worked out well in the end.
Thanks Sis. I am glad it worked out too.
The manager deserves his job, and praise from his superiors. In this economy, a job is important to keep!
I'm glad that all's well that ends well.
Merry Christmas!
Kcinnova, yes all the supervisors that I dealt with, know which side their bread is buttered on. They were all very polite and willing to do what they could.
Good for you. Good karma for the manager.
Hope your Christmas was merry and bright. (I think all of Canada's was white.)
Frank, Thanks, I believe it was.
Well handled by the manger in the end. Glad you got it in time for Christmas.
Dawn, yes the people at the store I deal with are very good.
Wow, way to go on the customer service. Even if the red was too light. $50 is $50!
Merry Christmas!
Britta, it worked out well in the end.
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